Text messaging services for Rock Radio are managed by GMG Radio Interactive Media. A shortcode number 66963 is available for listeners to contact the station. Any message sent to the station on this number will be charged at 25p plus your standard network sms rate. You will receive a bounceback message for every message you send to the station.
If you send a message to the station with no credit on your phone (applicable to Pay as you Go customers) a bounceback will be submitted to your number, this will remain with your network as pending until the point that you add credit to your account. Upon doing so any pending bounceback messages will be delivered and charged, your credit will then be deducted accordingly.
Due to the nature of telecommunications GMG Radio cannot guarantee a bounceback or receipt of your message. For the same reason there may also be at times a delay in messages being delivered in either direction.
Occasionally GMG Radio may run a competition or campaign where bounceback messages are charged at a higher rate than 25p. In such an event it will be clearly stated on air as to the charge and this will be confirmed in the bounceback message.
If entering a competition on the station via text you must ensure that you have followed the competition entry method exactly as described. GMG Radio accepts no responsibility and cannot guarantee competition entry if you have not addressed your message to the correct number or with an incorrect "keyword" or message format. If it is stated that you must start your message with a specific word then this must be the first word in your message to guarantee competition entry (i.e. if you are told to text RADIO followed by your answer then your message must start RADIO. For the avoidance of doubt if you do send a message saying "My answer is XYZ for the RADIO competition" it will automatically be deemed as void).
If you text after the announced competition closing time then your message may not be included into the competition but it will still be charged. GMG Radio reserves the right to eliminate any entries received after the closing date/time.
By entering a competition by text you agree to the station contacting you via telephone to the number the message was submitted from for the purposes of prize administration and/or on air participation.
GMG Radio cannot control the length of time a message may take to arrive at the station and therefore for the avoidance of any doubt GMG Radio will always work from the time that a message is logged as arriving in our system regardless of when it may have been sent. To avoid confusion or disappointment it is advised to send any competition entries as early into the competition entry period as possible.
Entry to any competition via text message is subject to the standard competition rules, adherence to the published terms and conditions and any competition specific rules that may apply. Both of these can be found on this website or in writing by contacting the station reception directly in writing or by telephone.
GMG Radio will store your message and mobile number within our inbox delivery system in accordance with Data Protection Legislation. Your details will not be used for marketing purposes nor sold or passed onto third parties.
You can subscribe for station updates via text message by sending a message with the word VIP at the start followed by your date of birth and postcode. By doing so you are joining a mailing list that will be used to send you news, offers, competitions and information. This is a paid for subscription service, some messages will be free whilst others will be charged at 25p. To stop any such messages you need to send a message to the shortcode with the word STOP ALL and you will be removed from the mailing list. GMG Radio will not contact you or send you any unsolicited text messages at any other time.
By sending any text messages to the station either as part of a competition entry or just as a general communication you agree to be governed by these terms and conditions.
GMG Radio may require on request, proof of identity as to the rightful ownership of the text number by which a competition winner is sourced.
GMG Radio reserves the right to amend these terms and conditions without prior notice. Any updates will be displayed here on the website.
Any complaints or queries regarding text messaging should be directed to 020 7298 7218.
Who gets your vote this week ?